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Thank you for shopping with us. We take great care to ensure your order is packed beautifully and delivered to you as quickly and safely as possible.

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Processing Times

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• All orders are processed within 1–2 business days (excluding weekends and public holidays).

• You will receive a confirmation email once your order has been despatched.

 

Shipping Rates & Delivery Times

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• Standard Shipping (within Australia): 3–7 business days.

• Express Shipping (within Australia): 1–3 business days.

• International Shipping: 7–21 business days (delivery times may vary by destination and customs).

• International Shipping Locations: Zone 1 & 2 (New Zealand and Asia Pacific)

• International rates are charged based by weight and calculated at checkout.  We use Australia Post for our international services, tracking provided upon despatch.

 

Flat rate shipping

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• Standard Parcel Post (within Australia): $8.00. Free standard shipping for orders $150.00 and over.

• Express Shipping (within Australia): $12.00. Free express shipping for orders $200.00 and over.

 

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Order Tracking

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Once your order has shipped, you will receive a tracking number via email so you can follow its journey.

 

Customs, Duties & Taxes (International Orders)

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Please note that international orders may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.

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Delays & Exceptions

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While we always strive to deliver your order promptly, unexpected delays may occur due to postal services, customs clearance, or unforeseen circumstances beyond our control. We appreciate your patience and understanding.

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Lost or Damaged Parcels

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If your parcel arrives damaged, or does not arrive within the expected timeframe, please contact us at customercare@indiawithlove.com.au so we can assist you.

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